What should I do if the insurance adjuster calls me after a fall?

You should decline to provide a recorded statement or discuss your injuries until you have spoken with legal counsel. Insurance adjusters often use these conversations to minimize your claim or shift blame onto you. Instead, follow these steps: 1. Ask for the adjuster's name, phone number, and claim number. 2. Politely state that you are seeking legal representation. 3. End the call without discussing the facts of the fall. Directing these communications to Jeffrey S. Altman protects you from inadvertently harming your premises liability claim.