What does it mean when an insurance company acts in bad faith in Florida?

In Florida, insurance bad faith occurs when an insurer fails to act in good faith to settle a claim against their insured when they could and should have done so, had they acted fairly and honestly. Under Fla. Stat. § 624.155, insurers have a statutory duty to settle claims in good faith. Common examples include failing to properly investigate a claim or unreasonably delaying payments. If you suspect your insurer is acting in bad faith, The Altman Law Firm and attorney Jeffrey S. Altman can evaluate your case to determine if you have grounds for a bad faith claim.